CURRICULUM VITAE OF
Lisa Cain

Chaplin School of Hospitality & Tourism Management
Florida International University
3000 N.E. 151st Street, Online Only
North Miami, FL 33181
305-919-4500
lcain@fiu.edu


EDUCATION

Degree

Institution

School

Date

Ph.D. University of Nevada, Las Vegas William F. Harrah College of Hotel Administration 2015
M.S. Florida International University Chaplin School of Hospitality and Tourism Management 2012
B.A. Smith College Smith College 2007

PUBLICATIONS IN DISCIPLINE

Published or Accepted Refereed Journal Publications


Cain, L., Tanford, S., & Shulga, L. (March 14, 2016). Customers perceptions of employee engagement: Fortifying the service profit chain, International Journal of Hospitality & Tourism Administration. .

LastName, FirstInitial., (e.g. Smith, J.), Cain, L., Brymer, R.A., & Brymer, R.A. (2016). Introduction to Hospitality Management 40th Anniversary Edition, Kendall-Hunt Publishing Company. .

Cain, L., Busser, J., & Baloglu, S. (July 23, 2015). Profiling the motivations and experiences of spa customers, Anatolia. .

Kitterlin, M., Cain, L., & Moreno, G. (7/1/2015). Employee substance abuse: Is anyone getting the message? , International Journal of Contemporary Hospitality Management. 27 (3) .

Thomas, L., Cain, L., Kitterlin, M., & (7/1/2014). Pre-employment drug testing in the hospitality industry: Sales employee responses, Journal of Human Resources in Hospitality & Tourism . 13 (3) 297-322.

Cain, L., Kitterlin, M., & Williams, J. (7/1/2014). Sex always sells? Stripping the façade surrounding dancing in a recession, Tourism and Hospitality Research. 13 (2) 113-122.

Green, A., Cain, L., Chang, W., Tanford, S., & (7/1/2014). Student perceptions towards using Clickers and lecture: Software applications in hospitality lecture courses, Journal of Teaching in Travel and Tourism. .

Kitterlin, M. , Cain, L. (7/1/2013). Chemical screening in foodservice: To test, or not to test? , FIU Hospitality Review. 30 (1) .

Kitterlin, M., Cain, L. (7/1/2013). Employee attitudes towards pre-employment drug-testing in the full-service restaurant industry, Journal of Foodservice Business Research. .

Shoemaker, S., Cain, L., Geizner, D., Smith, C., Vannozzi, M. (2013). Las Vegas Regional Strategic Plan for Medical & Wellness Tourism, N/A. .

LastName, FirstInitial., (e.g. Smith, J.), Cain, L., Aldag, R. J., Kuzuhara, L. W., & Kitterlin, M. (2012). Organizational Behavior: A Skills Based Approach, Kendall-Hunt Publishing Company. .

WORKS IN PROGRESS

Submitted Refereed Journal Publications


REFEREED PRESENTATIONS

Kitterlin, M., Cain, L. (2011-2012). Employee substance abuse: Social learning in foodservice, 2012 Southeast CHRIE conference. Pigeon Forge, Tennessee, USA, .

Cain, L., Kitterlin, M. (2012-2013). Recessionary impacts on the exotic dancing industry in Las Vegas, 2013 Graduate Student Research Conference in Hospitality and Tourism. Seattle, Washington, USA, .

Cain, L., Kitterlin, M. (2012-2013). Substance abuse among undergraduate hospitality management students: An assessment of experiences with drug and alcohol use, 2013 Graduate Student Research Conference in Hospitality and Tourism. Seattle, Washington, USA, .

Cain, L., Kitterlin, M. (2012-2013). Foodservice employee substance abuse: Booze, Drugs, and Foodservice?, 2013 International CHRIE Conference. St. Louis, Missouri, USA, .

Cain, L., Kitterlin, M. (2012-2013). Technology in the classroom: Friend or foe?, 2013 International CHRIE Conference. St. Louis, Missouri, USA, .

Kitterlin, M. , Cain, L. (2012-2013). Online learning: How are we overcoming challenges and meeting the demand? , 2013 International CHRIE Conference. St. Louis, Missouri, USA, .

Cain, L., Moreno, G. & Kitterlin, M. (2013-2014). Welcome to hospitality: Time to up the dosage, 2014 Graduate Student Research Conference in Hospitality and Tourism. Houston, Texas, USA, .

Cain, L., Kitterlin, M. (2013-2014). Student substance abuse prevention: A call for curriculum enhancement, West Federation CHRIE Regional Conference. Long Beach, California, USA, .

Kitterlin, M., Cain, L. (2013-2014). Professionalism and soft skills for the millennial student, West Federation CHRIE Regional Conference. Long Beach, California, USA, .

Kitterlin, M., Cain, L. (2013-2014). Student-educator relationships: How close is too close? , 2014 International CHRIE Conference. San Diego, California, USA, .

Cain, L., Kitterlin, M. (2013-2014). Unquenchable thirst: An exploration of alcohol abuse and harm reduction in the foodservice industry, 2014 International CHRIE Conference. San Diego, California, USA, .

Kitterlin, M., Cain, L. (2013-2014). Strategic sexual performance in the hospitality industry, 2014 International CHRIE Conference. San Diego, California, USA, .

Kaminski, K. , Cain, L., Kitterlin, M. (2014-2015). A qualitative comparison of foodservice employee drug use, 2015 Graduate Student Research Conference in Hospitality and Tourism. Tampa, Florida, USA, .

Kitterlin, M., Cain, L., Yoo, M. (2014-2015). Alcohol use, job satisfaction, and job escapism drinking among foodservice employees, West Federation CHRIE Regional Conference. San Francisco, California, USA, .

Kitterlin, M. , Cain, L. (2014-2015). Learning from our mistakes, 2015 International CHRIE Conference. Orlando, Florida, USA, .

Kaminski, K. , Cain, L., Kitterlin, M. (2015-2016). Foodservice employee drug use: a qualitative investigation, 2016 Graduate Student Research Conference in Hospitality and Tourism. Philadelphia, Pennsylvania, USA, .

Cain, L., Busser, J., & Baloglu, S. (2014-2015). A profile analysis of spa customers, 2015 Graduate Student Research Conference in Hospitality and Tourism. Tampa, Florida, USA, .

Cain, L., Shulga, L., & Tanford, S. (2014-2015). Impact of Employee Engagement on Customer Satisfaction and Customer Loyalty, 2015 Graduate Student Research Conference in Hospitality and Tourism. Tampa, Florida, USA, .

Moreo, P., Cain, L., Moreo, A. (2015-2016). Autonomous Hotel Schools, West Federation CHRIE Regional Conference. Denver, Colorado, USA, .

Kitterlin, M., Cain, L. (2015-2016). Strategic sexual performance in the full-service restaurant industry, West Federation CHRIE Regional Conference. Denver, Colorado, USA, .

Cain, L., Cain, C. (2015-2016). Hospitality education fusion: A call for the coalescence of competency based education and traditional academic instruction, West Federation CHRIE Conference. Denver`, Colorado, USA, .

Kitterlin, M., Cain, L., Kaminski, K. (2015-2016). A comparative exploration of illicit drug use inside and out of the foodservice industry, 2016 International CHRIE Conference. Dallas, Texas, USA, .

Cain, L., Busser, J. (2015-2016). Examining the factors that affect work life balance for executive chefs, 2016 International CHRIE Conference. Dallas, Texas, USA, .

Cain, L., Cain, C. (2015-2016). Examining key competencies for global leaders in the hospitality industry, 2016 International CHRIE Conference. Dallas, Texas, USA, .

Cain, L., Busser, J. & Kang, H. (2015-2016). Executive Chef’s Calling Effects on Employee Engagement, Work Life Balance and Life Satisfaction, 2016 EuroCHRIE Conference. Budapest, HUN, .

Baloglu, S., Cain, L., Busser, J. (2014-2015). The Impact Of The Spa Experience On Well-being And Loyalty , ADVANCES IN TOURISM MARKETING CONFERENCE 2015. Helsinki, FIN, .

PROFESSIONAL HONORS AND AWARDS

  • Award (Research) - Funded research project:The kitchen is calling: How callings and work life balance affect work engagement, career satisfaction and life satisfaction. 3,000.00, Hilton Grant at the William F. Harrah, Hotel Administration College at University of Nevada, Las Vegas (June 1, 2014)
  • Award (Research) - Funded research project: Spa and wellness expectations and experiences of Las Vegas tourists $3,000.00, Hilton Grant at the William F. Harrah, Hotel Administration College at University of Nevada, Las Vegas (June 1, 2013)
  • Award (Research) - Best Dissertation Award, $500.00, William F. Harrah Hotel College, University of Nevada Las, Vegas (December 1, 2015)

OTHER PROFESSIONAL ACTIVITIES AND PUBLIC SERVICE

Professional Activities

  • Invited Guest Discussion Participant – Nevada Public Radio, Las Vegas. (2014, October 27). “Sexual harassment in the restaurant industry”. 2014 - 2014
  • International Council on Hotel Restaurant and Institutional Education (ICHRIE) . 2010 - Present

Service to the University

  • Library Committee - Member. 2015 - 2016
  • FIU Chaplin School Faculty Search & Screen Committee - Member. 2015 - Present
  • Undergraduate Curriculum Committee - Chair. 2016 - Present

COURSES TAUGHT

  • Hospitality Marketing Strategy
  • Globalization and Competitive Methods of Multinational Hospitality Companies
  • Marketing Management

AREAS OF EXPERTISE

No data available